TrackMe: Food Intolerance Discovery App
TrackMe is a tool to help people discover which foods worsen their symptoms. By analyzing their eating habits, users can refer to TrackMe to manage their diet, avoid trigger foods, and coordinate with their doctors.
End-to-end Product Designer
March 2020 – Present
My goal in this project is to reduce the IBS readmission rate at UPMC Passavant. I hope to accomplish this goal by creating a learning experience for newly diagnosed patients.
Because men and women benefit from different forms of treatment, I am designing an individualized patient experience that factors in gender.
- What is IBS exactly? What system is already in place for IBS patients post-diagnosis?
- Why are females with IBS more often readmitted than males with IBS?
- What problems do patients encounter with their current ways of doing things?
- 3 IBS Patients; 2 female, 1 male
- 2 Transition Care (TC) Nurses
- 1 Nurse Practitioner
A more sex-gender-oriented approach in the medical care setting could improve understanding of heterogeneous patients suffering from IBS.
An individualized and multicomponent approach including sex and gender issues might help improve the treatment of IBS.
Based on my research, I decided to narrow the project scope even further to target cisgender females. I also created this journey map to timeline the user’s recovery process.
I explored three different solutions. Although I did not end up going through with options 1 and 2, learning why these would not be as effective helped inform my design decisions for option 3. Here are some of my initial ideas:
1. Flashcards for doctors treating IBS to learn about the differences between male and female symptoms.
2. AI chatbot that answers Q&A for newly diagnosed patients.
3. Food Tracker + Visual Symptom Analysis app.
- History of symptoms should be labelled as length of days and years
- Compartmentalize the body: upper region, mid region and lower region. A patient would want to see both the doctors notes on the same page.
- It’s good to have the interaction. Now you begin to visually represent it. Even for inputs. Do not wait until the interaction is finished to start working on the brand/visual style.
- It needs to be clearer on the Progress Tab that you can enter the time frame on the top as an input.
- Severity should be represented by both color and scale.
- Make sure that the visual style conveys urgency in a friendly way.
- Find a way to tell the user that this is a tool to help you get better, but it needs the patient to take responsibility by documenting their progress.
- It makes more sense to put Plan as the second tab and Progress as the third, because Progress requires data input from the Plan tab.